FAQ

What are the payment options?

All major credits, PayPal & Sezzle are accepted through our website.
Do you sell gift cards?

Gift cards may be purchased online or you can pick one up in store.
Do you have a brick & mortar store?

As of March 2022 we do have a brick & mortar store located at 306 Park Lane Chillicothe, MO. Rooted Cowgirl Boutique will also continue to participate in pop up events around our area.
What is your return policy?

Mercandise may be returned for a store credit ONLY within 14 days of the delivery date. Please place packing slip in the package as proof of purchase. -Items MUST be returned with a packing slip inside. -If packing slip is lost a note MUST be placed inside stating Name, Order #, & Address or the return will be REJECTED. -Rooted Cowgirl is NOT responsible for making exchanges. As soon as your return is received it will be processed & a store credit will be immediately sent to you. After you receive your store credit you can purchase the size you need or purchase a different item. -Returned items MUST remain unwashed and unworn, with original tags attached. -Original shipping fees are NONREFUNDABLE and the customer is responsible for the shipping and handling costs of the returned item(s). -When returning shoes, please place shoe box in another box/bag so original box does not get damaged in the return process. If the shoe box is returned to us damaged a 10% fee will be deducted from your store credit on that item. -ALL SALE ITEMS ARE FINAL AND CAN NOT BE RETURNED. Sale items returned will be REJECTED. -If your return is rejected you will be notified & you WILL be responsible for shipping costs back to you. RETURN ADDRESS: Rooted Cowgirl 11816 LIV 416 Chillicothe, MO 64601